We keep this simple, because our approach to your information is simple: we collect almost nothing personal, we never sell anything, and we don't send spam. This page explains exactly what we do, what the tools we use do, and what may change as the site grows.
Last updated: October 24, 2026.
Who we are
Inside Tainan is a personal travel guide to Tainan, Taiwan, written by two people who live here. This policy covers the website at insidetainan.com.
The website is operated by 360 DEV LLC. In this policy, "we," "us," and "our" mean 360 DEV LLC as the operator of this website.
What we collect
- What you type into our forms, but only if you send it. If you type your email into one of our sign-up boxes, we store that email. If you send accessibility feedback or a message through our contact form, we store what you wrote and the email you gave. Form entries are stored with Netlify, the company that hosts this site. If you never fill in a form, we never have any of it.
- Usage data, but only if you allow it. If you choose Allow on our analytics question, Google Analytics measures general traffic: which pages get read, roughly what region visitors come from, what device and browser they use, and how they found us. We look at it in aggregate. We are not trying to identify you personally, and we don't.
We do not ask for, collect, or store your name, address, phone number, payment details, or anything else.
How we use your email
This is the part that matters most, so we'll be direct about it.
If you give us your email, we will use it for one purpose only: to contact you in the future about our local tours, if and when we launch them. That's it.
- We will not send you spam.
- We will not send you other people's offers, ads, or promotions.
- We will not sell, rent, or share your email with anyone.
- We may not email you at all for a long time, possibly not until the tours are actually ready.
If you include your email with accessibility feedback or a message through our contact form, we use it only to reply to you about that.
If we ever change what we'd use your email for, we would ask you first, not assume.
How long we keep your information
- Your sign-up email: we keep it until you ask us to remove it, or until we decide not to launch tours.
- Messages and accessibility feedback: we keep them as long as needed to reply.
- Analytics: if you choose Allow, the Google Analytics cookies last up to two years unless you clear them or choose No thanks. Google keeps the analytics data for the retention period set in our Google Analytics account.
Cookies and the tools we use
We use a small number of Google tools to understand how the site is doing and to keep it running well. Here is exactly what they are and what they do.
- Google Analytics. We use Google Analytics, a web analytics service from Google LLC ("Google"), to see how visitors use the site so we can improve it. It runs only if you choose Allow. When it runs, it sets first-party cookies named
_gaand_ga_4RLNK8SGWS, and collects the pages you view, your approximate location (worked out from your IP address), your device and browser type, and how you arrived. To learn how Google collects and processes this data, see How Google uses information from sites or apps that use our services. You can read Google's wider practices in the Google Privacy Policy. - Google Tag Manager. This is the container that loads Google Analytics. It also loads only if you choose Allow. By itself it does not collect personal information about you; it just manages which tools run on the site.
- Google Search Console. We use this to see how our pages appear in Google Search. It works from Google's own search data and does not place anything on this site or collect information from your visit here.
Our fonts, images and styles all come from this site itself, not from Google or anyone else. Until you choose Allow, your browser talks only to insidetainan.com: no analytics cookies are set and nothing is sent to Google. Even when you allow analytics, our settings keep Google's advertising storage and ad personalization switched off. Your analytics choice is saved in your browser's local storage, not in a cookie. If you use My picks, the places you add are kept there too, on your device only; they are never sent to us. A small marker that you've seen the My picks introduction is stored the same way. If you share your picks, the list travels inside the link itself, so only the people you send it to see it, and we don't receive a copy. To delete your picks, use Clear all on My picks or clear this site's data in your browser.
Tools we may add in the future
As the site grows, we may add a couple of other tools. We're listing them now so this policy stays honest as things change.
- Interaction and heatmap analytics. We may add a tool such as Crazy Egg (or similar) that shows, in aggregate, where visitors click and how far they scroll, so we can improve page layout and find what's confusing. This kind of tool records patterns of interaction, not your identity.
- Advertising. We do not run ads today. If the site's traffic grows enough to make it worthwhile, we may display ads through Google AdSense. If and when we do: third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. You will be able to opt out of personalized advertising through Google's Ads Settings, and out of many third-party advertising cookies at aboutads.info. You can read how Google uses data on partner sites in Google's partner-sites notice.
If we turn either of these on, the relevant section above will move from "may" to "do," and we'll update the date on this page.
Privacy choices
You're in control:
- Analytics: choose Allow or No thanks, and change your mind at any time with the button above or the Privacy choices link at the bottom of every page. Choosing No thanks after Allow stops analytics and deletes its cookies.
- Global Privacy Control: if your browser or a privacy extension sends the Global Privacy Control signal, we treat it as No thanks. Analytics stays off and we don't ask.
- Do Not Track: if your browser sends a Do Not Track signal, we treat it the same way. Analytics stays off and we don't ask.
- Google's opt-out: the Google Analytics Opt-out Browser Add-on stops Google Analytics on this site and every other site that uses it.
- Cookies: block or delete them anytime in your browser settings. The site works fully without them.
- Ads: if we ever run them, control personalized advertising at Google's Ads Settings.
- Your email: if you've signed up and want us to delete it, just ask using our contact form and we'll remove it.
US state privacy rights
Some US states, including California, Texas, Virginia, Colorado and Connecticut, give residents rights over their personal information, such as the right to know, correct or delete it, and to opt out of its sale, its sharing for cross-context behavioral advertising, or its use for targeted advertising.
We don't sell or share personal information, and we don't use it for targeted advertising. Analytics runs only if you allow it, and Global Privacy Control and Do Not Track are honored as opt-outs. To ask what we hold about you, or to correct or delete it, send us a request using our contact form.
Visitors in the EEA, UK and Switzerland
If you visit from the European Economic Area, the United Kingdom or Switzerland, data protection law gives you extra rights. Here is how they apply here.
- Why we use your information. We use your sign-up email and run Google Analytics only with your consent, given when you sign up or choose Allow. We use messages you send us to reply to you, because you asked us to.
- Analytics runs only with your prior consent. Until you choose Allow, no analytics cookies are set on your device. You can withdraw your consent at any time under Privacy choices, and doing so deletes the analytics cookies. Withdrawing consent doesn't affect anything that happened before.
- Your rights. You can ask to see the information we hold about you, correct it, delete it, limit how we use it, object to how we use it, or get a copy of it to take elsewhere. Send us a request using our contact form.
- Where your information goes. Netlify, which stores form entries, and Google, which runs Analytics, are based in the United States, so your information may be processed there. They use safeguards recognized under EU and UK law for these transfers, such as the EU-U.S. Data Privacy Framework or the European Commission's Standard Contractual Clauses.
- Complaints. If you're unhappy with how we handle your information, please tell us first. You also have the right to complain to the data protection authority where you live or work. In the UK, that's the Information Commissioner's Office.
Children
This site is meant for adults planning travel. We don't knowingly collect personal information from children under 16. If you think a child has sent us their details, contact us and we'll delete them.
A note on our recommendations
Everything we recommend on this site is our personal opinion, shared for general information and for entertainment. Places change, hours change, and businesses close. Always do your own research and call ahead before you build a plan around anything you read here. See our Terms of Use for more.
Changes to this policy
If we update this policy, we'll change the date at the top. Continued use of the site means you're okay with the current version.
Contact
Questions about your privacy, this policy or our terms, or a request to see, correct or delete your information? Send us a message here and we'll get back to you at the email you give.